Privacy Policy

Who We Are

GulfVilla.com ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you use this website.

This website is operated by GulfVilla.
Contact: [email protected]

We are the data controller for the purposes of applicable data protection laws, including the UK GDPR.

What Data We Collect

We may collect and process the following information:

• Name
• Email address
• Any information you provide via contact forms
• Booking-related information (via third-party providers such as Smoobu or Airbnb)
• Technical data (IP address, browser type, device information)

How We Use Your Data

We use your data to:

• Respond to enquiries
• Provide booking information
• Manage and administer bookings (via third-party platforms)
• Improve our website and user experience
• Comply with legal obligations

Booking & Third-Party Services

We use third-party services to manage bookings and availability, including:

• Smoobu (booking calendar and availability)
• Airbnb (external booking platform)

When you interact with these services, your data is processed according to their respective privacy policies. We do not control how these third parties handle your data.

Legal Basis for Processing

We process your data on the following bases:

• Legitimate interest (responding to enquiries, running the website)
• Contract (processing bookings)
• Legal obligation (where required)

Data Sharing

We do not sell your personal data.

We may share your data with:

• Booking platforms (e.g. Smoobu, Airbnb)
• Service providers (hosting, email)
• Legal or regulatory authorities if required

Data Retention

We retain personal data only as long as necessary for the purposes outlined above, or to comply with legal requirements.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Request data portability

To exercise your rights, contact: [email protected]

Cookies

This website uses cookies and similar technologies to improve user experience and understand how visitors interact with the site.

We use analytics to understand how our site is used and to improve performance and functionality.

You can accept or reject non-essential cookies via the cookie banner. You can also control cookies through your browser settings.

Security

We take reasonable steps to protect your personal data, but no method of transmission over the internet is completely secure.

Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.